Before your appointment

• Curly Hair: If you are coming in for a curly cut, day 2 hair is the best to come in with and wear it down for the day if possible.

• Consultations: If you are not sure what you want or have a long hair history booking a consultation first is recommended.

• Color corrections: Generally means a service that requires more time, attention to detail, and/or processes than a standard service. Some examples of services which may be a color correction are listed below. If you are unsure, I recommend booking a consult.

  • If you are going from dark to light or light to dark

  • If you have damaged hair

  • layers of box dye

• Late policy: I have a 15 minute grace period for appointments. After 15 minutes your appointment may be cancelled and you may need to reschedule. Cancellation fee may apply in these instances. Of course if my schedule allows I will take a client after 15 minutes.

  The boring stuff: Salon Policies

• Cancellations/rescheduled appointments: Must be within 24 hours. With the exception of medical or weather emergencies, if changes are not made within the 24hr window a cancellation fee may be charged to the card on file.

  • 50-100% of chemical and extension service charge.

  • 100% of all other services.

• Redo's: I want to make sure all my clients love their hair so if you are unhappy with the results of your service you have 7 days from the date of service to request a redo. Color corrections are excluded from redo’s.

• No call/no shows: No-shows may result in 100% of service charged to the card on file. Repeat no call/no shows will require pre-payment for future appointments.

• Deposits: Non-refundable deposit is required upon booking of creative color, corrective color, and extension services. Deposit amount will be $250 and credited towards service.